Request data deletion

Family Time · Android package com.familytimecallreminder.kin · Also listed as Family Time Call Reminder

This page explains how to delete data associated with the Family Time app (developer listing name: Family Time / Family Time Call Reminder). Prefer the in-app flow when you can; email is available if you need help.

How to delete

1. In the app (recommended)
   • Signed in: Settings → Account → Delete account…. Type DELETE to confirm. This removes your Family Time account, cloud backups, Circle records we store, install linkage, and all data on that phone.
   • Guest (no account): Settings → Account → Delete all data…. Type DELETE to clear people, photos, reminders, and settings on this device, and to remove this device’s install heartbeat if present. No cloud account is deleted because none exists.
2. Uninstall

   Uninstalling Family Time also removes local app storage on that device. Use the in-app Delete account flow first if you also need cloud account data removed.

3. Email request

   Email support.familytime@gmail.com from the email address tied to your account.

   • Subject line: Data deletion request
   • Include: your Google Play account email and/or the email you used to sign in (Family Time account email)
   • Optional: your display name in the app and approximate dates you used Backup & Restore or Circle invites

What we delete

When you delete in Settings or we fulfill a valid email request, we delete data we control, including:

• Account authentication data associated with your Family Time sign-in
• Cloud backups stored for Present Plus Backup & Restore
• Profile, review telemetry, and upgrade notices tied to your account
• Circle membership and invite registry rows tied to you when identifiable
• Install heartbeat rows linked to your account (or this device, for guest wipe)

What may remain

• Google Play / App Store purchase and subscription records. Kept by the store under their policies; deleting your Family Time account does not cancel a store subscription by itself.
• Processing time. In-app deletion is immediate for cloud rows we control. Email requests are handled promptly (for example, within 30 days).

Contact

Email: support.familytime@gmail.com

Related: Privacy Policy · Terms of Service